Orthotic Repair Services
Tips and Tricks
- Squeaky Insoles--Remove the insoles from your shoes and sprinkle baby powder into the shoes making sure to cover all areas where
the inserts may touch, then place inserts back into the shoes.
- Anti-inflammation--Take two disposable plastic bottles, fill
one 3/4 full of water and freeze, fill the other with HOT water. Sit down and roll the frozen bottle under foot for
1 minute, switch to the hot bottle, roll under foot for 1 minute. Repeat for 10-15 minutes.
- Foot odor--Removing odor from
a worn shoe is not easy, at best it can be reduced or masked with a deodorizing spray. However, preventing odor in a clean,
new shoe is fairly simple. Use a deodorant mineral stone every day after you get through bathing, and the bacteria won't
be able to thrive in your shoes. A pair of wicking socks made with merino, polypropylene, or other blends can make a big difference
as well. Keeping dry is key, avoid socks with a high percentage of cotton or nylon.
- Salt stains--Salt from the winter season
can be removed by making a 50/50 mix of white vinegar and water. Gently rub with a clean cloth, wait for the spot to dry and
repeat if necessary. It can take a few attempts depending on how saturated the salt is. Keeping a polished finish will
also help repel salt and water from absorbing into your shoes.
- Shoe shine--After polishing your shoes, use an old nylon or panty
hose to buff the finish to achieve a shiny luster
- Shoe selection--The selection of a proper shoe can play a significant
role in the effectiveness of your custom orthotics. A shoe must be able to counter your body weight and provide adequate stability
so that your orthotics are doing their job correctly. When selecting a new shoe, the ideal features to look for include: a strong
heel counter, a shank, and proper fit for your feet and orthotics. A heel counter is a stiff reinforcement surrounding the outsides
of the heel area, test for a heel counter by squeezing the sides of the heel area, it should feel firm and not collapse or be flimsy.
A shank is a reinforcement found in the middle of the sole of the shoe, test for a shank by holding the shoe at the heel and the toe
with both hands, your thumbs meeting in the middle of the sole. Try to bend the shoe where your thumbs meet (somewhat
in the arch area of the sole) if the shoe bends or folds in half, the shoe likely doesn't' have a shank. If you are fitting
your own shoes, check to see if the insole is removable if you use a full length orthotic. One overlooked aspect of a good fit
is where the ball of your foot lands in the shoe. All shoes have a widest point in the ball area, you should try to match the
ball of your foot to that widest point (even if it means going slightly longer than what you might normally select).
Frequently Asked Questions
My orthotics are 3/4 length, can you change them to full length?
Absolutely! Regardless of the original length of your topcovers, your orthotics can be changed into full length or 3/4 length at any time. Quite often the practitioner orders the cover option without offering you a choice, now is your opportunity to select the length that best suits your needs.
I don't have a Pay Pal account, how do I place my order and pay?
Pay Pal is just a credit card processor, you don't need a Pay Pal account to proceed, just follow the instructions at check out, enter the required information and check out.
I don't like to use my credit card for on-line purchases, what if I want to pay by check?
We prefer you to use Pay Pal, however, if you feel more comfortable using a check, send us an e-mail and we will advise you how to proceed with the ordering process (International orders are only accepted through the website).
What if something isn't quite right when I get my orthotics back?
We strive to provide a quality experience for all of our customers, if something is not right, please e-mail us with your concerns. We will handle your issue as quickly and fairly as possible.
I'm not sure what repairs to order?
Details pertaining to material selection and other repair options are covered on the "Topcovers" and "Base Repair" pages. If you have looked over both pages and are confused about what to order, please feel free to email us with any questions or include pictures of your current orthotics to help us evaluate your repair needs, we are more than happy to assist you!
I live in Canada, can I order repairs from your website?
Yes! We take all International orders (We only accept US funds, you must convert funds to USD)
My orthotics aren't full length, but the topcovers extend past the shell, which topcover option do I order?
The topcovers can extend to the ball of the foot (technically called sulcus length) and we still consider them to be 3/4 length topcovers. If you have sulcus length and you would like them shorter please make a note in the "special instructions" box on the place order page to have the covers end at the front edge of the shell. Otherwise, if you order 3/4 length topcovers we will make them approximately the same length as original. If the topcovers extend the entire length to the toe end of the shoe, it is considered a full length topcover.
Do you offer a discount if I send multiple pairs of orthotics for repair?
There is no discount based on how many pairs you send at one time for service. However, we charge a flat rate for return shipping, therefore you do save money if you order repairs for more than one set of orthotics at a time!
Do you offer a "do it yourself" repair kit?
No, our services are designed for customers to send us their worn orthotics, where all repairs are performed by an expert Pedorthist. Specialized equipment and skills are required to properly work on custom orthotics, it is best to leave repairs and modifications to a professional.